Prelert is an IT incident management software company whose mission is to enable large enterprises and service providers to eliminate long duration service disruptions of mission critical applications. Founded in 2008 by technologists behind Micromuse, Netcool and Riversoft, (now core to the IBM Tivoli suite), Prelert is headquartered in the Boston area. Prelert’s Incident Cause Analysis software leverages outputs from existing management tools to drastically reduce the time it takes to identify the causal series of events behind business affecting service incidents. Rick Grinnell is on the Board of Directors.